Privacy policy

What information do we collect?

Information that can be used to directly or indirectly identify you is known as personal information. Additionally, anonymous data linked to data that can be used to directly or indirectly identify you, counts as personal data. Information that has been permanently anonymized or aggregated so that it cannot be used by us alone or in conjunction with other data to identify you is not considered personal information.

Only the personal data required for us to fulfill our legal duties, manage our business, and offer you the services you need will be collected and used by us.

When you register on our site, make a purchase, sign up for our newsletter, or take a survey, we ask for information from you.

You might be required to submit your name, email address, mailing address, and phone number when placing a purchase or registering on our site, as appropriate. However, you are welcome to browse our website anonymously.

What do we use your information for?

We only use the information you give us if it is necessary for the specific objectives we mentioned when collecting it and as otherwise permitted by law. The following uses may be made of the data we gather from you:  

  • For a more customized experience (your information helps us to better respond to your individual needs)
  • to enhance your shopping experience and our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • to better serve customers (your information helps us to more effectively respond to your customer service requests and support needs)
  • To complete transactions, such as processing your payments and providing the desired goods or services.
  • to manage a competition, unique promotion, survey, game, or another website element.
  • periodically send emails
  • In addition to receiving sporadic corporate news, updates, and related product or service information, the email address you supply for order processing may be used to send you crucial information and updates on your order.

Legal Basis for the Processing of Personal Information

If you reside in the European Economic Area ("EEA"), the following criteria will be used to handle your personal information: When we treat your personal information with your consent, that processing will be justified by Article 6(1) lit. (a) of the General Data Protection Regulation (EU) 2016/679 ("GDPR"). If processing your data is required to carry out a contract you have with us or to take pre-contractual action at your request, the processing will be supported by GDPR Article 6(1) lit (b). We will process your personal information by GDPR Article 6(1) lit. when the processing is required for us to meet a legal requirement.

Please be aware that if you have consented to the processing of your personal information, you have the right to revoke your consent at any time by, for example, writing an email to This withdrawal will not impact the legality of any prior processing done with your consent.

Your Rights

We take reasonable steps to ensure that your personal information is accurate and complete. You have the right to access, correct, or delete the personal information that we collect. You are also entitled to restrict or object, at any time, to the further processing of your data.

We may request information from you to enable us to confirm your identity and right to access such information. You may send us an e-mail to to exercise your rights. We will take all reasonable steps to ensure that your data is correct and up to date.

How do we protect your information?

Your username and password security on Lushmarket is your responsibility. We advise selecting a secure password and updating it periodically. Please refrain from using the same email address and password to check in to several websites.

That said, we do implement a variety of security measures including offering the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Our servers and website are security scanned and fully verified externally by McAfee Secure from Symantec daily to protect you online.

Do we use cookies?

We use cookies to help us understand and save your preferences for future visits. Cookies are small files that a site or its service provider transfers to your computer's hard drive. This enables the sites or service providers' systems to recognize your browser and capture and remember certain information.

We use Google Analytics to help us better understand how users engage with our website. Google Analytics uses cookies to collect information on the usage of our site. This information is used to compile reports and create services to help improve our website and the services associated with it. The information generated by the Google cookie about your use of our website (including your IP address) may be transmitted to and stored by Google on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.

To provide services, monitor the performance of their apps, or personalize applications for you, third parties who offer applications through our website may set their cookies on specific pages. For instance, the social network that designed the sharing button will keep track of any content you share using one, such as a Facebook or Twitter button. Because of the way cookies function, neither we nor third parties can access these cookies or the data they contain.

If you'd prefer, you can enable your computer to alert you each time a cookie is transmitted, or you can use your browser's options to disable all cookies. Like the majority of websites, certain of our services might not work correctly if you turn off your cookies. However, if you email customer service at you can still place orders.

Do we disclose any information to outside parties?

Your personal information is not traded, sold, or otherwise given to unaffiliated third parties. This doesn't include reputable third parties who help us run our business, manage our website, process payments, deliver the items or services you've ordered, send you emails or newsletters, or otherwise support you as long as those parties agree to keep this information private. We may also disclose your information if we determine that doing so is necessary to comply with the law, enforce our site's rules, or defend other people's rights, property, or safety.

Changes to our Privacy Policy

If we decide to alter our privacy statement, we will notify you here and/or update the date below where it was last modified.



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